Regulations of the VELVETVELO Online Store

The seller and owner of the Online Store under the name VelvetVelo is Beauty Boutique sp.z.o.o. with its registered office in Warsaw at 12 Kosmatki Street (03-982), entered into the National Court Register by the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, XIII Commercial Division of the National Court Register, under KRS number 0000196904, NIP 1132463200, REGON number 01565661900000, share capital PLN 50,000.00,
Contact with the Seller and communication method: 

  • by phone; telephone number: + 22 245 16 66 on working days from 8:00 am - 4:00 pm;
  • by e-mail; e-mail address:
  • by letter; local address for service: Kosmatki Street 12, lok. 1 (03-982 WARSAW)  


Order Processing Time - the time during which the order is completed and then handed over to the supplier to deliver the Goods to the address indicated by the Customer; The Order Processing Time does not include the delivery time 

Working Days - means days of the week from Monday to Friday (excluding public holidays) 

Customer - an entity with full legal capacity that, under the conditions specified in the Regulations, places an Order in the Online Store and for the benefit of which services are provided electronically by the Seller 

Consumer - a natural person who performs a legal transaction with the entrepreneur not related directly to his business or professional activity 

Account - a service provided electronically; a modifiable element of the Store, created after Registration by the Customer, in which the Customer's information and documentation related to his Orders are collected 

Basket - a service provided electronically; a form constituting an integral part of the Store's purchasing system, in which the Customer specifies and approves the subject and terms of the Order 

Newsletter - a free service provided electronically, by means of which the Seller informs the Customer about new products in the Store, by periodically sending selected and appropriately edited content in the form of an e-mail 

Privacy Policy - a document regulating the security of privacy protection and processing of personal data of customers; The Privacy Policy is an attachment to the Regulations, available at 

Regulations - these regulations of the Online Store; The Regulations are made available free of charge before concluding contracts on the Online Store website, and also - at the Customer's request - in a way that allows him to obtain, reproduce and record the content of the Regulations using an ICT system 

Registration - a service provided by electronic means; the procedure carried out by the Customer to set up an Account and possibly complete the Order and use certain functions of the Online Store 

Online Store (Store) - a website available at, with the use of which the Customer may, in particular, place an Order for available Goods 

Goods - a product available in the Online Store that may be the subject of a Sales Agreement; the essential and specific properties of each Product are made available on the Store subpage assigned to it 

Sales Agreement - a contract for the sale of the Goods within the meaning of the Act of 23 April 1964 - Civil Code, concluded in accordance with the provisions of these Regulations between the Seller and the Customer, via the Store's sales system 

Order - Customer's declaration of will leading directly to the conclusion of the Sales Agreement and indicating its essential conditions, made using the Basket function; Orders can be placed electronically through the Store's sales system, 24 hours a day, 7 days a week throughout the year, provided that their implementation takes place on Working Days from 8.00 a.m. to 16.00; The Customer may place Orders only for the available Goods 

§ 1. General provisions

1. These Regulations define the rules for using the Online Store, in particular the conditions for placing an Order and modifying it, setting up and maintaining an Account, making payments, delivering, submitting complaints, as well as other rights and obligations of the Customer and the Seller. A person wishing to use the Store's services must read these Regulations in advance.
2. The Seller conducts retail sale of Goods through the Store. The store also provides each customer with free services provided electronically 24 hours a day, all days of the year. These services are: Order form, registration and login form, Account, Basket, Newsletter, Wish list, product search engine. 
3. In order to use the Online Store, the Customer must meet the following minimum technical requirements: a device with Internet access, an installed and updated version of the Microsoft Internet Explorer 8.0 web browser or its newer version, MozillaFireFox 20.0 or a newer version, Apple Safari 4.0 or its newer version and Google Chrome 23.0 or its newer version, with JavaScript and Cookies enabled, an active e-mail account (e-mail). Recommended
minimum screen resolution: 1024 × 768 pixels. 
4. The Customer is prohibited from providing illegal content and using the Store in a way that disrupts its functioning or is burdensome for the Seller and other Customers.
5. Agreements are concluded in accordance with Polish law and in Polish.

§ 2. Registration

1. In order to create an Account and obtain the status of a registered Customer, the registration procedure must be completed.
2. The user gains the status of a registered Customer as a result of performing the necessary registration activities in the Store according to an interactive form. The Customer fills out the form by following the appropriate messages displayed in the form when completing it (in particular, the Customer provides his real data and those marked as mandatory), and then activates the "Complete Registration" button. 
3. The Customer may also set up an Account during the Order submission procedure by activating the "Create Account" button.
4. The Customer, using the form function, is obliged to provide his real data and complete the fields marked as obligatory. 
5. Upon confirmation of registration via the activation link sent to the Customer's e-mail address, an agreement for the provision of electronic services for maintaining an Account with the Seller is concluded for an indefinite period.
6. The Customer may terminate the Account maintenance agreement at any time by sending such a declaration of will to the Seller. The termination is effective upon its receipt by the Seller. The Seller may terminate the Account maintenance agreement with a 7-day notice period if the Customer violates the provisions of the Regulations or generally applicable law.
7. In the Registration process, the Customer provides a password through which he then gains access to the Account. The Customer is obliged to protect the password and may not disclose the password to third parties. The Account is non-transferable. 

§ 3. Order

1. The information contained in the Online Store is not an offer within the meaning of the Act of 23 April 1964 - Civil Code, but constitutes an invitation to submit offers by Customers. 
2. Orders can be placed by Customers who have the status of a registered user of the Online Store or who do not have the status of a registered user of the Online Store. A Customer who does not have a registered Account places an Order without registering and logging in. 
3. The Customer prepares the Order by virtually adding the Goods to the Basket. Effective addition causes that in the Basket tab the indicator of Goods on the Order list changes, which can be freely modified. 
4. After confirming the selection of the Goods, the Customer indicates in the Order form the form of shipment of the Order, the form of payment, as well as the address and shipping details. After completing the Order, the Customer approves it and sends it to the Seller by activating
the "Buy and pay" button.
5. Each time, before sending the Order to the Seller, the Customer is provided with a summary of the Order in order to confirm it, i.e. the total price and detailed information about the Order.
6. In the process of placing an Order, until the button "Buy and pay" is activated, it is possible for the Customer to detect and correct errors in the Order and to modify it through the Store's sales system. After this point, the Customer may change the Order, in particular correct errors in the entered data, until the shipment with the Goods is sent by direct, immediate contact
with the Seller.
7. By placing an Order, the Customer submits to the Seller an offer to conclude a Sales Agreement for the Goods selected by him, on the terms indicated by him in the Order. The conclusion of the Sales Agreement takes place by accepting this offer by the Seller, when the Customer receives confirmation of the terms of the Order, sent in an electronic message by the Seller to the e-mail address provided by the Customer in the Order.
8. Preservation, protection and sharing content contained Customer Purchase Agreement takes place through a system of store sales, including the Customer's Account and is sent to the e-mail Client, given by him when placing Orders. The Customer who placed the Order and received a declaration of acceptance of the offer by the Seller will be provided with a digital document confirming the conclusion of the Agreement along with its content, in the manner
indicated in the previous sentence. 
9.  The Order Processing Time is up to 5 Business Days. The execution of the Order begins after: 
1. bank transfer - after the payment is credited by the Seller,
2. payment viaPrzelewy24 - after confirmation received by the Seller from the payment
3. After the Order Processing Time, the Goods are released to the carrier.

§ 4. Prices and Payment

1. The prices given on the Store's websites are gross prices (they include all customs duties and taxes, including VAT), and are expressed in Polish zlotys(PLN). The prices of the Goods do not include delivery costs. 
2. The total price of the Order is calculated according to the choices made by the Customer in the Order form, in accordance with the rates indicated therein. The binding price is shown to the Customer in the Order summary at the time of its sending to the Seller.
3. The customer can choose one of the following payment methods:
4. electronic payment via the external payment system Przelewy24.plPayProSA Kanclerska Street 15, 60-327 Poznań NIP: 779-236-98-87, Regon: 301345068 District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Department. Commercial Register of the National Court Register No. KRS 0000347935, share capital: PLN 4,500,000, fully paid up 4. 
5. Cash on delivery at parcel machines equipped with a payment terminal by using the "Paczkomaty24/7" service provided byInPost Paczkomaty Sp. z o.o. with headquarters in Krakow at Wielicka Street 28, 30- 552 Kraków, entered into the register of entrepreneurs kept by the District Court for Kraków - Śródmieście, 11th Commercial Division of the National Court Register under the number KRS 0000418380, NIP: 6793081395, helpline: 722-444-000 or 746-600-000 (both from landline and mobile phones) 
6. The Customer is obliged to pay for the Order at the latest within 3 (three) days from the date of the Sale Agreement.
7. For each product sold, a sales document is issued in the form of a personal invoice or a VAT invoice at the customer's request. The sales document confirms the essential elements of the placed Order.
8. The prices given in the Store may change (in particular as part of a promotional campaign or sale of Goods), provided that the terms of the Order may not change in relation to the Customer who submitted an offer in the manner indicated above, before making a price change.
9. The payment card operator isPayPro SA Agent Rozliczeniowy, Kanclerska Street 15, 60- 327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by
the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the KRS number 0000347935, NIP 7792369887, REGON 301345068. 

§ 5. Delivery

1. Orders are carried out in the territory of the Republic of Poland, unless the parties to the Sales Agreement agree otherwise.
2. Shipments are delivered by a courier company.
3. The cost of shipping is paid by the Customer. The cost of shipping with prepayment is 15 euro for purchases up to 100 euro, purchases over
100 euro are exempt from shipping costs. The costs are independent of the number of products shipped. After the Customer chooses the type of shipment, these costs are added to the amount of the Order in the summary. 
4. The goods are shipped to the address indicated in the Order form. The Seller will contact the Customer immediately if the incorrectly completed form prevents the effective delivery of the Order.
5. Time of delivery of the Order in the territory of the Republic of Poland 5 (five)Working Days, counted from the moment of completing and sending the Order by the Seller (end of the Order Processing Time). This time may change for reasons beyond the control of the Seller. 

6. If, before the delivery of the shipment, it turns out that it has suffered a shortage or damage, the carrier is obliged to immediately establish the condition of the shipment and the circumstances of the damage by protocol. The carrier should also do it at the request of the Customer, if he claims that the shipment is violated. The risk of accidental loss or damage to the Goods passes to the Customer upon its release. 

§ 6. Complaints

1. The Seller is obliged to provide the Customer with Goods without defects. The Seller is liable to the Consumer if the Product has a physical or legal defect (warranty). If the Goods have a defect, the Consumer may submit a declaration of price reduction or withdrawal from the Sales Agreement, or demand replacement of the defective Goods with a Goods free from defects or removal of the defect. 
2. Only Consumers are entitled to the warranty. The parties, the Customer who is not a Consumer and the Seller, exclude the warranty for defects.
3. Complaints under the warranty should be submitted to the following
address: Kosmatki Street 12 lok. 1, 03-982 Warsaw. In order to facilitate the complaint procedure, the Goods under complaint should be delivered together with the proof of purchase and complaint notification (i.e. indication of the person submitting the complaint, request to settle the complaint and indication of the defect of the Goods). 
4. The Seller will respond to the Consumer's request within 14 (fourteen) days. The Seller shall notify the Customer about the consideration of the complaint and its result in a message sent to the address provided by the Customer in the complaint.
5. The complaint procedure applies respectively to services provided electronically by the Seller. Complaints about services may also be submitted to the Seller's e-mail address:

§ 7. Warranty

1. The selected Goods may be covered by a guarantee granted by the producer or distributor.
2. In the case of such Goods, information regarding the existence and content of the guarantee is indicated on the subpage of the Online Store dedicated to the given Goods.
3. The guarantee does not exclude, limit or suspend the Customer's rights resulting from the provisions on the warranty for defects in the sold item.

§ 8. Returns

1. A consumer who has concluded a distance contract may withdraw from it without giving a reason by submitting an appropriate statement in writing within 14 (fourteen) days from the date: (a) for the Sales Agreement - from taking possession of the Goods by the Consumer or a person designated by him a third other than the carrier; (b) for other contracts - from the date of conclusion of the agreement. 
2. If the Consumer submitted a declaration of withdrawal from the agreement before the Seller accepted his offer, the offer ceases to be binding. 
3. To meet this deadline, it is enough to send a statement before its expiry. The Customer may use the model declaration of withdrawal from the agreement, constituting an attachment to these Regulations. The use of this pattern by the Customer is not obligatory for him. 
4. In the event of withdrawal from the agreement, the Seller returns to the Consumer all payments received, including the costs of delivering the goods (except for additional costs resulting from the delivery method chosen by the Consumer other than the cheapest standard delivery method offered by us), immediately, and in any case no later than 14 (fourteen) days from the date on which the Seller was informed about the decision to exercise the right to withdraw from this Agreement. 
5. The consumer is obliged to return the Goods to the Seller immediately, but not later than 14 (fourteen) days from the date on which he withdrawn from the contract. To meet the deadline, it is enough to return the Goods before its expiry.
6. The Consumer is responsible for the decrease in the value of the Good as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good. Breaking the label is associated with the inability to return. RETURN and REPLACEMENT are not subject to the lower parts of underwear (e.g. panties, bodysuits) due to health protection or hygiene reasons. 
7. The right to withdraw from the agreement is not entitled to the Consumer in relation to the contracts referred to in art. 38 of the Act of 30 May 2014 on consumer rights, in particular agreements: in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package has been opened after delivery, for the provision of services, if the entrepreneur has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the provision of the service by the entrepreneur, he will lose the right to withdraw from the agreement, in which
the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving satisfying his individual needs, in which the subject of the service are things that after delivery, due to their nature, are inextricably linked with other things, for the delivery of digital content that is not recorded on a tangible medium, if the performance has begun ę with the express consent of the Consumer before the deadline to withdraw from the agreement and after informing the entrepreneur about the loss of the right to withdraw from the agreement. 
8. The direct costs of returning the Goods to the Seller in the event of withdrawal from a distance contract are borne by the Consumer. 

§ 9. Rules for the use of discount coupons

1. The rebate coupon entitles you to a rebate (discount) in the amount indicated by the online store The store reserves the right to change the terms of the promotion at any time. Discount codes have specific expiry dates. After they expire, you will not be able to use the codes.
2. The promotional offer in the form of discount codes applies only to customers of who during the promotion period entered the correct code in the "Coupon code" field and confirmed it with the "Apply coupon" button when placing the order. Entering the rebate code in the field will reduce the value of the ordered goods by a percentage or monetary value of the rebate code provided to the customer. 
3. The discount code can only be used for the purchase of goods not covered by other promotions. Discount codes do not combine, do not add up and cannot be used when purchasing products covered by other promotions (unless the terms and conditions of the promotion say otherwise). Only one Rebate Code can be used in one order.

§ 10. Newsletter and other services provided electronically

1. Each Customer may resign from any of the services that the Seller provides electronically at any time with immediate effect by refraining from using such a service, unless the Regulations provide otherwise.
2. The service of subscribing to the Newsletter is provided free of charge by the Seller to the Customers who voluntarily consent to it.
3. In order to subscribe to the Newsletter, the Customer shall perform the following activities: (a) order the Newsletter service via the form available on the website and by providing his e-mail address; (b) accepts the content of the Regulations and agrees to provide commercial information by electronic means of communication related to the Newsletter service provided; (c) activate the "Join" button; (d) activates the link sent to the e-mail address provided in the Newsletter form. 
4. As soon as the activation link sent to the Customer's e-mail is used, an agreement for the provision of the Newsletter service is concluded for an indefinite period between the Seller and the Customer.
5. The customer may terminate the contract for the provision of the Newsletter service at any time by deactivating the subscription. The resignation from the Newsletter takes place by sending such a declaration of will to the address or via the "Unsubscribe" button in the e-mail. 
6. Consent to receive commercial information by electronic means of communication sent by the Seller is voluntary and the Customer may withdraw it at any time.
7. To use the Wish List service, the Customer activates the "Add to Wish List" button available on the Store's subpages dedicated to the Goods in order to add them to the wish list. Successfully adding an Good causes the indicator of products to change in the wish list icon. To use the service of adding to the wish list, the Customer does not have to be a registered user of the Store.
8. The Seller is entitled to prevent the Customer from accessing free services if the Customer acts to the detriment of the Seller or other Customers, or violates the law or the provisions of the Regulations.


§ 11. Changing the regulations

1. The Seller may change these Regulations for important legal reasons (change of generally applicable laws regarding the activities of the Sellers or the form of the Seller's activity) or technical reasons (modernization of the Store's infrastructure). The reason for changing the Regulations is each time indicated in the manner indicated below.
2. Registered Users will be informed about the amendment to the Regulations in an e-mail sent 14 (fourteen) days before the entry into force of the Regulations in the new wording. Unregistered customers will be notified about this in a message displayed on the Store's home page for 14 (fourteen) days before the new Regulations enter into force. During this time, the Customer must again accept or refuse to accept the Regulations.
3. Orders placed before the amendments to the Regulations enter into force are implemented in accordance with the current content of the Regulations.

§ 12. Final Provisions

1. The Customer's obligations under the Agreement are fulfilled at the time of payment for the Goods and delivery and collection of the Goods, made in accordance with the Order.
2. All materials, including graphic elements, the composition of these elements, trademarks and others, available in the Store are the subject of exclusive rights, in particular are subject to protection of copyright and industrial property rights. The use of materials available in the Store in any form requires the consent of the Seller each time.
3. In matters not covered by these Regulations, the provisions of the common law shall apply, in particular the Act of April 23, 1964 - the Civil Code, the Act of November 17, 1964, the Code of Civil Procedure and the Act of May 30, 2014 - on the rights of consumer.
4. Within the scope of contracts concluded between the Seller and Customers who are not Consumers, the Seller shall be liable only in the event of deliberate damage and within the limits of actual losses incurred by the Customer who is not a Consumer.
5. The Customer who is a Consumer has the option of using extrajudicial means of dealing with complaints and redress, in particular, he may apply for mediation or settlement to an arbitration court. For this purpose, an appropriate form should be submitted to the institution before which the proceedings will be conducted - an application for mediation or an application for consideration of a case before an arbitration court. The list and addresses of entities conducting such proceedings are available at this address: If the customer does not want to use ADR, any disputes arising from the regulations or sales contracts will be settled by a common court according to general jurisdiction. The consumer may also use extrajudicial means of dealing with complaints and redress by submitting his complaint via the EU ODR internet platform, available at: Disputes arising between the Seller and the
Customer, who is not also a Consumer, shall be submitted to the court having jurisdiction over the seat of the Seller. 
6. The Privacy Policy located here constitutes an integral part of these Regulations.
Effective date of the Regulations: 1.07.2023



If you are a consumer, you generally have the right to withdraw from a distance contract.

You can withdraw from the agreement by submitting a statement of withdrawal to us, for example, by sending an email to the following address:
Please return the returned item to us immediately at the following address: Kosmatki Street 12, Apt. 1, 03-982 Warsaw, but no later than 14 days from the day you withdrew from the agreement.
You can withdraw from the agreement within a period of 14 days.
The 14-day period for withdrawal from the agreement begins:
• for an agreement in which we deliver the item, and we are obligated to transfer its
ownership – from the moment you or a third party other than the carrier, indicated by you, takes possession of the item.
To meet the deadline, it is sufficient to send the statement before its expiration.
We will refund the payments made by you, including the costs of delivering the item, according to the rules specified in the regulations, without undue delay and no later than 14 days from the day
we receive your statement of withdrawal from the agreement.
We may withhold the refund until we receive the item back or until you provide proof of its return, whichever occurs first.
Please note that the right to withdraw from a distance contract does not apply to
consumers in relation to, among others, an agreement:
• concerning the supply of goods made to the consumer's specifications or clearly personalized,
• concerning the supply of goods that are liable to deteriorate rapidly or have a short shelf life,
• concerning the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery,
• concerning the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
For detailed information regarding the withdrawal from the agreement, please refer to our Sales Regulations


In the event that the purchased goods from us are found to be faulty, you have the right to file a complaint based on warranty. It is best to submit a complaint to the following email address: or by mail to the address: Kosmatki Street 12, 03-982 Warsaw.
The goods subject to the complaint should be sent to the following address: Kosmatki Street 12, Apt. 1, 03-982 Warsaw.
In relation to the defect, you may demand:

• the exchange of the item for a defect-free one,
• the removal of the defect,
or submit a statement about:
• a price reduction,
• withdrawal from the agreement – in the case of a substantial defect.
We are liable for defects found within two years from the date of issuing the item.
As a rule, you can file a complaint within one year from the discovery of the defect, but the deadline for filing a complaint cannot expire before the end of the seller's liability period.
We will address your complaint (provide a response) within 14 days from the date of receiving your complaint.
For more information regarding complaints, please refer to our Sales Regulations.


This Privacy Policy is an integral part of the Terms and Conditions of the VelvetVelo Online Store dated 1.07.2023 (Terms and Conditions). Definitions of terms used in this Privacy Policy are included in the Terms and Conditions. The provisions of the Terms and Conditions apply accordingly.



1. Personal data provided by the Customer are processed by the Seller (i.e., BEAUTY BOUTIQUE limited liability company with its registered office in Warsaw, at Kosmatki 12, 03-982 Warsaw, entered into the National Court Register by the District Court for the Capital City of Warsaw, XIII Economic Department of the National Court Register, under the number KRS 0000196904, tax identification number NIP 1132463200, statistical number REGON
01565661900000, share capital of PLN 50,000.00, which is the data controller. In accordance with the principles set out in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as "GDPR"). Contact with the data controller can be made via email at or by phone at 22 245 16 66.
2. The scope of processed personal data is determined by the information provided by the Customer and then transmitted to the Seller using the appropriate form. The processing of the Customer's personal data may include their email address, first and last name, telephone number, residential address, and IP address of the computer. Customer's personal data will be processed for a period of 5 years and will be deleted thereafter, unless further processing is required by another legal basis.
3. The personal data of Customers will be processed for the following purposes: (a) compliance with legal obligations, (b) creation of an Account, order fulfillment, provision of services electronically, handling of complaints, and other activities indicated in the Terms and Conditions, (c) promotional and marketing activities of the Seller.
4. Providing personal data is voluntary, but failure to consent to the processing of personal data marked as mandatory will prevent the provision of services and the fulfillment of sales agreements by the Seller.
5. The legal basis for processing personal data in the case referred to in paragraph 3 letter (a) is the legal obligation of the Seller related to the performance of the contract of which the data subject is a party, including the obligation to take action at the request of the data subject before the conclusion of the contract. In the case referred to in paragraph 3 letter (b), the legal basis for processing personal data is the consent of the data subject, who has given their consent to the processing of their personal data for one or more specified purposes. In the case referred to in
paragraph 3 letter (c), the processing is necessary for the fulfillment of a legal obligation incumbent on the controller.
6. The personal data of Customers may be entrusted for processing solely for the purpose of fulfilling sales agreements and agreements for the provision of electronic services by the Seller, to a hosting company, an accounting service provider for the Seller, and a courier company. The entity processing the personal data of Customers, based on a Data Processing Agreement, will
process the personal data of Customers from the date of entry into force of the GDPR, through another entity, solely based on the prior consent of the Seller. Personal data collected by the Seller may also be disclosed to competent state authorities at their request based on relevant
legal provisions or to other individuals and entities in cases provided for by law.
7. Disclosure of personal data to unauthorized entities under this Privacy Policy may only occur with the prior consent of the data subject.
8. Customers have the right to: delete personal data collected about them from the Seller's system and databases of entities cooperating with the Seller, restrict the processing of data, transfer personal data collected by the Seller regarding Customers and receive them in a structured format, lodge a complaint with the supervisory authority if the Customer considers that their data is being processed unlawfully, and bring legal action against the supervisory authority
or the entity committing the infringements.
9. In the event that the Seller becomes aware of the Customer's use of an electronically provided service in violation of the Terms and Conditions or applicable regulations (unauthorized use), the Seller may process the Customer's personal data to the extent necessary to establish the Customer's liability.
10. The service may store HTTP queries, and therefore, some information, including the IP address of the computer from which the query originated, the name of the Client's station (identification performed by the HTTP protocol if possible), the date and time of registration in the Store's system and the receipt of the query, the number of bytes sent by the server, the URL address of the page previously visited by the Client if they entered the Store via a link, information about the Client's browser, and information about errors that occurred during the HTTP
transaction. The logs may be collected as material for proper administration of the Store. Access to this information is granted only to persons authorized to administer the IT system. Log files may be analyzed to generate traffic statistics for the Store and identify any errors. The summary of such information does not identify the Customer.
11. The transfer of Customers' personal data to third countries will be carried out in accordance with the requirements introduced by the GDPR.


1. The Seller implements technical and organizational measures to ensure the protection of processed personal data as specified in Articles 25, 30, 32-34, 35-39 of the GDPR, providing increased protection and security of Customers' personal data. These measures are appropriate to the risks and categories of data subject to protection. Specifically, the Seller secures data technically and organizationally against unauthorized access, unauthorized acquisition,
processing in violation of the law, as well as unauthorized alteration, loss, damage, or destruction. SSL certificates (Secure Socket Layer) are used, among other security measures. The collection of Customers' personal data is stored on a secured server, and internal procedures of the Seller regarding the processing of personal data and information security policy also protect the data.
2. To log in to an Account, it is necessary to provide a login and password. To ensure an appropriate level of security, the access password to the Account is stored in encrypted form only within the Store. Additionally, registration and logging into the Account take place in a secure HTTPS connection. Communication between the Customer's device and the servers is encrypted using the SSL protocol.
3. The Seller also points out that using the Internet and electronically provided services may involve specific teleinformation security risks, such as the presence and activity of internet worms, spyware or malware, including computer viruses, as well as the possibility of being exposed to cracking or phishing (password theft), and others. To obtain detailed and professional information regarding maintaining security on the Internet, the Seller recommends consulting entities
specializing in such IT services.



1. In order to ensure the proper functioning of the Store, the Seller uses the technology of Cookies files based on the provisions of the Regulation on the respect for private life and the protection of personal data in electronic communications (e-Privacy Regulation). Cookies are information packages stored on the Customer's device through the Store, usually containing information related to the purpose of a given file, which the Customer uses to interact with the
Store. This typically includes the website address, placement date, expiration date, unique number, and additional information relevant to the purpose of the file.
2. The Seller uses two types of Cookies: session cookies, which are permanently deleted when the Customer's browser session ends, and with the Customer's consent, expressed through browser settings, persistent cookies that remain on the Customer's device after the browser session ends until they are deleted.
3. Based on both session and persistent Cookies, it is not possible to determine the Customer's identity. The Cookie mechanism does not allow for the retrieval of any personal data.
4. Store Cookies are safe for the Customer's device, particularly as they do not allow viruses or other software to penetrate the device.
5. Cookies generated directly by the Store cannot be read by other websites. External Cookies (i.e., Cookies placed by the Seller's partners with the prior consent of the Customer through appropriate browser settings) may be read by an external server.
6. The Customer can disable the storage of Cookies on their device according to the browser manufacturer's instructions. Disabling persistent Cookies and external Cookies by the Customer cannot result in the unavailability of certain functions or the entire Store.
7. The Seller uses its own Cookies for the following purposes: authenticating the Customer in the Store and maintaining the Customer's session; configuring the Store and customizing page content to the Customer's preferences, such as recognizing the Customer's device and remembering selected settings; ensuring data security and the use of the Store; conducting analytics and viewer studies; providing advertising services.
8. The Seller uses External Cookies, subject to point 5, for the following purposes: creating (anonymous) statistics to optimize the usefulness of the Store through analytical tools such as Google Analytics; utilizing interactive functions through social media services: Facebook, Twitter, Google+, YouTube, and Instagram.
9. The Customer can independently change Cookie settings at any time, specifying the conditions for their storage through internet browser settings or service configuration. The Customer can also independently delete Cookies stored on their device at any time, following the browser manufacturer's instructions.
10. Detailed information on Cookie handling is available in the settings of the internet browser used by the Customer.